Standing behind every part.

Terms of Sale

• A reasonable cash deposit is required for orders where parts must be obtained from other sources.
• Exchange parts must be turned in at the time of purchase, or a core charge will be made. The core charge will be refunded if the exchange parts are received within 10 days. Refund of the core charge will not include sales tax.
• Rocki Top Auto is not responsible for buyer error. We assume no responsibility for improper installation or usage after time of purchase.

Returns

Rocki Top Auto has a return policy of 90 days for refund, store credit, or exchange for mechanical parts. Brokered parts have the same return policy and standard warranty as in-house part sales.

• Automotive batteries (not hybrid) must be returned within 30 days.
• Hybrid batteries are not returnable.
• Body sections that have been cut off to order are not returnable.
• Parts not matching are not returnable.
• Returned parts are subject to a 15% handling charge if accepted. Parts must be in the same condition on return as when sold.
• Parts other than those originally sold, or which have been altered or damaged, are not acceptable for return.
• The seller is the sole determiner of return condition. Buyer agrees to any inspection method dictated by the seller.
• Shipping, freight, and handling charges are non-refundable. Buyer assumes all cost of return freight or shipping.

Warranty Information

Parts are warrantied only under normal driving conditions. The warranty term is based on the original purchase date. All warranties are for the original purchaser only — warranties are not transferable.

Mechanical Parts

90-day warranty on parts. Extended warranty available for at least one year on parts and limited labor.

Sheet Metal Parts

Limited one-year warranty against rust and corrosion from date of purchase. Extended limited lifetime warranty available on parts and limited labor.

What's Not Covered

Warranty does not cover:

• Loss of time, inconvenience, loss of vehicle use, towing, installation, commercial loss, rental cars, or other consequential damages.
• On driveline components: fluids, gaskets, seals, filters, intake and exhaust manifolds, clutches, water pumps, wiring, thermostats, sensors, hoses, belts, frost plugs, spark plugs, and injectors.
• Claims resulting from accident, improper installation, abuse, neglect, misuse, alteration, improper maintenance, or off-road or non-factory installations.
• Claims resulting from the failure of other existing components.
• Claims resulting from overheating due to cooling system failure.
• Tires or rims that are not factory original specification — these are sold AS IS with no warranty of merchantability or fitness.
• Programming costs. Most electronics, modules, and components with embedded modules require programming as part of correct repair. Warranty is void if correct programming procedure is not followed. Programming is the customer's responsibility and expense.
• Attached parts. Warranty covers only the base component being sold. Other parts left attached are there for convenience or to protect the part being sold and are not covered.

Gold Seal Program